
FIRELINE
You can conduct much of your Credit Union business by telephone in the privacy of your car, home or office, or anywhere you have access to a touch tone phone, at any time that is convenient for you by calling FireLine, our audio telephone service.
FireLine is fast, easy to use and, best of all, it's FREE! Put your credit union account at your fingertips - call our office or e-mail us to request your PIN number.
q Check your share (savings), share certificate, IRA, share draft (checking) and loan balances
q Find out loan payment information
q Verify checks that have cleared your account
q Make check withdrawals from your share account to be sent to you
q Receive current savings and loan rates
q Transfer money between accounts
q Request a history on your account
USING FIRELINE.
To access Fireline dial : 305-324-7689 or 1-800- 324-7689.
After Audio Teller answers:
Press 1 for Account Information
Press 2 for Credit Union Information
Enter your savings account number (8 digits) followed by the # sign
Enter your pin number (5 digits) followed by the # sign
Menu Options:
Please use the following suffix numbers when requested:
Regular Savings - 01
Checking Account - 51
Money Market - 05
Other Savings - 02,04,08
Pledge Share Visa - 07
Ira - 11
1 – Balance Inquiry/ Payment Information
1 - Savings Balance
2 - Checking Balance
3 - Certificate Balance
4 - Loan Balance
5 - Other Inquries
9 - Previous Menu
0 - Repeat Options
2 - Transaction or Withdrawal
1 - Transfer between Saviings and Checking
2 - Transfer Loan Payment
4 - Check withdrawal from Savings
9 - Previous Menu
0 - Repeat Options
3 - History Inquiry
1 - Savings
2 - Checking
3 - Certificate
4 - Loan
5 - Payroll
9 - Previous Menu
0 - Repeat Options
5 - All Other Menus
1 - Change PIN Number
9 - Previous Menu
0 - Repeat Options
During periodic computer processing, FireLine service will not be available.
Enter your dollar amount without the asterick or spaces. Example $100.00 is 10000.