New Online Banking - IMPORTANT INFORMATION - Please read in full detail below
New and improved online banking experience coming July 17th, 2025
Our online banking experience is being upgraded to create a smoother experience. This upgrade comes with a new look and enhanced security and performance.
This upgrade will affect all platforms including our mobile app, Zelle, mobile deposits and bill pay. We will be sending you more details as the date approaches.
We highly recommend that you login to your online banking now and verify that the phone numbers and email addresses we have on record for you are correct.
Having correct contact information will make your first-time login experience on the new platform quicker and a lot easier.
What you need to know
Access to online banking and mobile banking will not be available starting 4pm on July 16, 2025
Access is scheduled to be restored on July 17, 2025 – we expect the time to be by approximately 12pm.
How do you logon after our upgrade is completed?
When you login for the first time after the upgrade you will go through the following steps to access your account:
The following steps can be completed through your Mobile app or your desktop computer.
Step 1:
Enter the Logon ID you currently use today.
Your current password will NOT work and will be defaulted to the last 6 digits of the primary account holder’s social security number, or your EIN/TIN for business accounts.
Step 2:
You will be prompted to change the password during your first login.
Step 3:
Create 5 new security questions and answers. Make sure they are easy for you to remember but difficult for others to guess.
Step 4:
You will be asked to select from one of the phone numbers we have on record to receive a verification code either via text or phone call to validate your identity.
IMPORTANT: If the phone numbers on record are outdated on July 17, you will have to call us to have your phone numbers updated.
This will slow down the process of your first login.
Please, login to online banking by July 15 to verify and update your contact information, including your email address.
Step 5:
Enter the 4-digit verification code received.
Step 6
Accept the terms and conditions.
Thank you for being a member, we look forward to you experiencing our new upgrade!
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